Shipping policy
📦 Shipping Policy – Aunt Bethany Cakes & Chocolates
At Aunt Bethany, we take pride in delivering our cakes and chocolates fresh, beautifully packed, and on time. Please review our shipping policy below:
Delivery Areas
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We currently deliver across the UAE.
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For select premium locations (e.g., Liwa), delivery schedules may be limited.
Processing Time
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Orders are typically processed within 24 hours.
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Same-day delivery may be available for selected products if ordered before 12:00 PM.
Delivery Time
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Standard delivery is available from 8:00 AM to 9:00 PM.
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Customers can select their preferred delivery date and time slot during checkout.
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Each slot has a limited number of orders to ensure quality service.
Delivery Charges
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Delivery charges vary by location and will be calculated at checkout.
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Free delivery may be offered during promotions or on minimum order values.
Packaging
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All cakes and chocolates are carefully packaged to maintain freshness and quality during transit.
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For longer-distance deliveries, we use insulated packaging to preserve taste and presentation.
Delays & Issues
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While we do our best to deliver on time, unforeseen delays (traffic, weather, etc.) may occur.
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If there are any delivery issues, our customer support team will contact you immediately.
Contact Us
For any delivery-related questions, please reach us at:
📧 auntbethany.ae@gmail.com
📞 +971 50 396 8344
💌 With love,
Team Aunt Bethany